"Positive: Professionalism, Punctuality, Quality, Value
I brought my car in recently for what I thought was a blown head gasket. It is a fairly expensive repair, with the potential for engine damage that could easily turn into a need for a new engine. The owner had quoted me a reasonable price and was very personable. I heard back from them a few days later. They found out it was a much less serious issue. They charged me for their time and repairing a hose and returned my car in great condition! In addition they explained the tests they did and what the actual problem had been. A catastrophe turned into a pleasant experience. I thank them and I will be doing business with them again!"
"Very impressed by how quickly I was taken care of and extremely happy with how well my sister's car runs now."
"I am very dedicated to Deans and they know it. They always give me the best price in town, and three times they have done $500 repairs for free cuz they know I will only go to them."
"Charged me half as much as I was quoted down the street from them at west Richland auto, for the same work. Seem like nice, honest people who know what they are doing. I will be back."
"So my car broke down and I got it towed there and they fixed my car. My car fuel pump went out and they said it was going to cost 900.00 dollars but when I picked my car up today my bill was 569.00. That was an awesome price and I love their customer service. I would recommend this place to others. I had a good service with them, I was happy with the outcome. Thank you Deans automotive repair shop. Ur the best ever."
"Without an appointment and just traveling through, I stopped in for an emergency diagnosis. Although they were busy, they helped me out. I couldn't be more grateful!"
"I used to work at Dean's. It is a very good and honest place for anyone's vehicle. Including cars, light-duty pickups, medium-duty trucks, motor homes. You name it. It will get fixed right"
"My family young family became stranded on our trip to the Oregon coast for a graduation. Was in and out within a reasonable amount of time. Dean and and family down there at that shop helped us out and even though my car was a mess they got us in the road and took us in when others would not on such short notice. I'd recommend headed to Deans even if you gotta drive a little or of the way!"